Include your order reference (which should be on your order confirmation email).

Fill out the form, ensuring the issue type is set to Request refund.

If you fall within Malwarebytes’s 60-day money-back guarantee, you now need to submit a refund request.

Select the reason you’re canceling auto-renewal and click Cancel.

To switch to the new dashboard, click Switch to new version on the next screen. These instructions will focus on the new dashboard. Note: Malwarebytes is currently rolling out a new dashboard.

Enter the verification code sent to your email and click Verify.

Navigate to Malwarebytes’s sign-in page (my./en/login) and enter your account details.

How to Cancel Your Malwarebytes Subscription on Your Windows or Mac Computer

How to Cancel Your Malwarebytes Subscription on Your Android Device.

How to Cancel Your Malwarebytes Subscription on Your iPhone or iPad.

How to Cancel Your Malwarebytes Subscription on Your Windows or Mac Computer.

RISK-FREE FOR 60 DAYS - TRY NORTON NOW How to Cancel Your Malwarebytes Subscription (Step-by-Step Guide) To help, I’ve given full instructions for uninstalling Malwarebytes from all major operating systems, and I’ve also prepared a list of 3 excellent Malwarebytes alternatives so you can keep your devices protected ( Norton is my favorite). Malwarebytes has a 60-day money-back guarantee on its subscriptions, so you’ll receive a refund if it’s been fewer than 60 days since you purchased or auto-renewed Malwarebytes (I received my refund just 1 day after I requested it).Īfter getting your refund, make sure you don’t leave yourself unprotected - consider replacing Malwarebytes with a better premium antivirus. I’ve broken the process down with step-by-step instructions below. I just had to log into the Malwarebytes website, turn off subscription auto-renewal, and then file a refund request with Malwarebytes’s customer support.

You may want an antivirus with a better malware scanner or a greater range of extra features, for example.įortunately, it’s easy to cancel your subscription and get a refund. Malwarebytes is a good antivirus, but I get that it won’t work for everyone. Norton is my top choice in 2023 thanks to its excellent malware scanner, real-time protection, and the best dark web monitoring I’ve tested. Download and install an alternative antivirus to prevent your device from getting malware. Follow our instructions to remove all Malwarebytes files from your device. I tried out the cheapest plan and had no problems getting my money back. Sign into Malwarebytes, cancel your auto-renewal, then submit a ticket to Malwarebytes customer support to request a refund. Short on time? Here’s how to cancel your Malwarebytes subscription and get a refund in 2023:

Malwarebytes disable premium trial